Despite the support article stating that “admins can turn the AI assistant on or off for their organization through the RingCentral Admin Portal”, I was informed by RC Support that it could only be done by level 3 RC Support. AI Assistant feature can be toggled on or off by admins per user directly through the RingCentral Admin Portal. Obtain Unique Password User: admin Password: admn+INSTANCE ID+pwd example: admn1234586789pwd To get the Instance of each phone, go to the RingCentral admin portal Phone System Click Phones and Devices Select User phones Click on the phone you are trying to access. However, you should consider installing the new updatable MSI instead of the EXE. RingCentral has recently released an updatable MSI, and you can sign up to beta-test it. Using this build, you can use your MDM/EDM tools to push the RingCentral App to your users. The RingCentral App will automatically update itself without local admin permission. Installing the updatable MSI requires admin. Find answers, meet other customers and developers, and share knowledge [Admin Portal] Missing “Phone System” Menu — Can’t Access Company Info for Number Port Out Hi everyone, I’m trying to port out my RingCentral number to a new provider. According to the instructions, I should log in to the Admin Portal and go to Phone System Company Info to find the details required for the port-out request. When I try to login to support.ringcentral.com with the same login information I successfully login to service.ringcentral.com with I get and error mess. We use OBi302 ATA& 39;s for our fax machines. When you first set up the ATA the login is admin and password is admin. Once it is connected to Ring Central you can not get into the ATA with that login and password. Does anyone know what the credentials change to once it is connected to Ring Centr. Trying to login on a new computer but getting this message. “This redirect failed because URL blocked. Please contact our support.” To get the Instance of each phone, go to the RingCentral admin portal Phone System Click Phones and Devices Select User phones Click on the phone you are trying to access. Hi I want to cancel my account - how do i do this? I’d be happy to assist you! Please email your contact details and your preferred time for a call to community.support@ringcentral.com. Looking forward to helping you!.