I can no longer access my Xfinity (Comcast.com) email from my Windows computer or from any of my other devices, using either Outlook or Thunderbird email apps. Both mail apps have been working with. Do you have a personal email address set up as a back up for the code to be sent to, or is it just your Comcast email address on file? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the. Need Help? Find Solutions, share knowledge and get answers from customers and experts. I again went online to my xfinity/comcast account and email page (not through the hyperlink provided in the text message). I tried to reset my security password, but the effort kept timing out. Unable to Access Comcast Email Accounts using Outlook I just noticed this. I have tried un-installing and installing and still unable to access email. I am able to access email via the website. i have tried uninstalling and installing the account on Outlook, Access to third-party email programs is enabled. Whats going on? comcast.net email want to log into my comcast.net email Question • Updated 16 hours ago How do I log into Comcast email dana_r2 Thanks for reaching out to us with your questions. If you click the Account icon in the top-right corner of the Xfinity website and click Check Email, that should take you to the correct screen. Please let me know if you have any trouble wit hthe process. To set up a new Comcast email on Windows Mail, follow these steps: Type Mail in the search bar and select Windows Mail. In the Mail app, go to Settings, then Manage Accounts. Select Other account, enter your Comcast email address, name for outgoing messages, and password. Click Sign in and then Done once the account setup is successful. When on my desktop PC and I log on to my Xfinity Email, it opens directly into my address book. I checked with other people and their email opens into their Inbox? Accessing my comcast.net email How do I access my comcast.net email? I was unaware when I created my comcast.net email account that comcast.net would soon be cancelled. I am expecting an email at the old address: [Edited: Personal Information ] that is very important to me. Help!.