At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans, we provide U.S.-based help desk services that support both internal teams and external users with clarity, urgency, and empathy. About us Helpt provides frontline IT support that works as a true extension of your team. Helpt is 24x7 US-based tech support with call answering, triage, and level 1 support. Seamlessly boost your team’s efficiency and customer satisfaction. HelpT is a Managed Service Provider that connects businesses with qualified freelancers across a wide range of disciplines. We handle the sourcing, vetting, and management so you can focus on what matters most — growing your business. Helpt provides 100% US-based, white-labeled outsourced technical support with skilled professionals who deliver exceptional customer experiences, reduce escalations, and streamline operations 24/7. As its solutions evolve, Helpt’s goal is to always help MSPs enhance service quality without overextending their internal resources. By resolving routine issues quickly and efficiently, it allows MSPs to focus on building stronger client relationships and delivering high-value IT solutions. GetHelpT (HelpT) is a platform designed to connect users with technical support and IT professionals for on-demand assistance. It offers a marketplace for finding vetted tech experts who can help resolve hardware, software, and network issues, making it easier for individuals and businesses to access reliable technical support when needed. Helpt delivers human-first IT support designed to extend support teams. Learn how we think about frontline support, service quality, and scaling without headcount. Helpt is a 100% on-shore, US-based technical support provider that delivers an industry-leading customer experience while saving businesses time & money. Helpt offers 24/7 coverage that is white-labeled to be an extension of your business, expert technical agents that go beyond a script, and pricing that scales with usage. Since launching HelpFlow last November, we've seen incredible results, says Matthew Pincus, co-founder of Helpt.