How to request a refund for Microsoft Store apps on a Windows PC Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't refundable unless the offer or applicable law states that you're eligible for a refund. Microsoft hält immer ein Auge auf ungewöhnliche Anmeldeaktivitäten, nur für den Fall, dass jemand anderes versucht, auf Ihr Konto zuzugreifen. Wenn Sie an einen neuen Ort reisen oder ein neues Gerät verwenden, bitten wir Sie möglicherweise, zu bestätigen, dass Sie es wirklich sind. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent. Learn how to change the refresh rate for your display in Windows to determine how smoothly motion appears on your screen. Microsoft has officially removed the SaRA utility from all in-support versions of Windows updates released on and after March 10, 2026. Can I reuse SaRA scripts with the Get Help command-line tool? Contact Microsoft Support Mobile users can contact Support by opening the OneDrive app and gently shaking your device. Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Do not disclose personal or sensitive information in public forums. Technical support. We have released Security Updates for Exchange Server SE. Exchange Server 2019 and 2016 ESU updates only.   Exchange Web Services (EWS) is approaching end of service in Exchange Online. We first announced this change was coming in 2018, when we announced that Exchange Web Services (EWS) will no longer receive functionality updates. In 2023, we announced that EWS will be disabled in Exchange Online in October 2026. If you’re tired of having to remember or reset your password, try using a FIDO2–compliant security key to sign in to your Microsoft account instead. What is a security key? A security key is a physical device that you can use instead of your user name and password to sign in. Since it needs to be unlocked with a fingerprint or PIN, even if someone has your security key, they won’t be. Tip If you don't see your picture at the top of screen, check to see if ad blocking is turned on. Sometimes this prevents the picture from showing. If you don't see Profile or Account options, you can access them at account.microsoft.com If you don't see Sign Out, you can also sign out manually. Don't forget to close all browser windows.