Access SSA's complete Organizational Chart and Manual. You may also access the Office of Inspector General's Organizational Manual. The SSA Organization website details information about each of SSA’s components, their structure, current leadership, and functions. The Office of Investigations conducts criminal investigations into allegations of fraud and misconduct related to SSA programs, operations, and employees. The office works closely with federal, state, and local law enforcement partners. Baltimore, MD — Today, the Social Security Administration (SSA) Office of the Inspector General (OIG) released its highly anticipated audit of SSA’s telephone service metrics and the significant improvement in customer service performance during Fiscal Year (FY) 2025. The Office of the Inspector General is directly responsible for meeting the statutory mission of promoting economy, efficiency, and effectiveness in the administration of Social Security Administration programs and operations and to prevent and detect fraud, waste, abuse, and mismanagement in such programs and operations. NOTE: Use the Allegation Referral Intake System ARIS, to report potential violations to the Office of the Inspector General (OIG) Office of Investigations. Instructions for using ARIS are in GN 04111.005. The Office of the Inspector General is directly responsible for meeting the statutory mission of promoting economy, efficiency, and effectiveness in the administration of Social Security Administration programs and operations and to prevent and detect fraud, waste, abuse, and mismanagement in such programs and operations. The Social Security Administration (SSA) Office of the Inspector General (OIG) is responsible for the independent, objective oversight of SSA’s programs and operations. The Inspector General Act of 1978, as amended, allows the Office of the Inspector General (OIG) at the Social Security Administration (SSA) to collect your information, which OIG may use to investigate alleged fraud, waste, abuse, and misconduct related to SSA programs and operations. Providing the information is voluntary, but not providing all or part of the information may limit our ability. The Office of the Inspector General is directly responsible for meeting the statutory mission of promoting economy, efficiency, and effectiveness in the administration of Social Security Administration programs and operations and to prevent and detect fraud, waste, abuse, and mismanagement in such programs and operations.