Holiday shopping scams can steal your money and personal information. Learn 7 fake shopping website warning signs before buying gifts online. Have you received an unsolicited package in the mail? It might not be a gift. It could be a brushing scam. What to know If you receive a package or “free” product you never ordered, it may be part of a brushing scam. In this scheme, shady sellers use your name and address to ship low-value items, then post fake “verified purchase” reviews to boost their online ratings. Evaluating 61 reviews, most reviewers were let down by their experience overall. Customers frequently complained about extremely delayed deliveries, incorrect tracking information, and missing packages that took several long weeks or even months to finally arrive at their homes. Browse and view scams details reported to the BBB. Examine and share scams with others to help protect you from existing schemes. It could be a brushing scam where a scammer uses your name to leave a fake review for that package you didn’t order. It could also be a sign that someone has (or is looking to steal) your personal information. This company seems to use only AI as customer service. Since I ordered, I received over 30 automatic promo emails, but no live persons replied to my query ever. When I sent an email requesting help, I. See more.