Open Outlook and click Next at the Welcome screen. Click Yes to add a new email account, and click Next. In the Auto Account Wizard, enter your name, email address, and password. Click Next and Finish. Was this information helpful? Admins can learn how to create mailboxes in Exchange Online. To add a shared mailbox as an account, you must have Full Access permission granted by your organization's IT admin. If you're an admin, learn more about this at Manage permissions for recipients. In new Outlook, select the File tab, then Account info or Settings Accounts Shared with me. Administrators may need to create Office 365 mailboxes and connect them to Outlook. This article provides step-by-step instruction on how to properly do this. Create a shared mailbox to enable multiple users in your business to share the responsibility of reading and answering email sent to one address. Enter your email address. Already have an account? Sign in. Use private browsing if this is not your device. Learn more. Once it’s created, any member can add it to their own Outlook client. This guide covers the full process: creating the mailbox, adding it to Outlook (desktop and web), managing permissions, and sending from the shared address. Use New-Mailbox cmdlet in Microsoft Exchange to create shared, room, and equipment mailboxes in Exchange Online. Includes syntax, examples, and fixes. Learn how to create a Microsoft Outlook email account and start using free Microsoft 365 tools. Copilot features in Outlook apply to accounts with @outlook.com, @hotmail.com, @live.com, or @msn.com email addresses and are available in Outlook.com, Outlook built into Windows, Outlook on Mac, and iOS and Android apps.