The UPS store literally exist to serve people like you. Just go there. if they have to pack it up, you will pay a small fee for that (box, packaging material). I have the name, address, tracking number of my label, and the package has left the UPS store but is lost in transit. To open a claim I need to send a copy of the drop off receipt. Can the store print me off a copy of it? It has been 30 days since dropping the item off. I recently dropped off a package at a UPS store that had a prepaid label. It shows no movement on the tracking number…the recipient never received it. I called and spoke with them twice twice, they said they don’t have any receipt of the package and never scanned it. The UPS store in Huntley IL is an example of what excellent customer service means. It amazes me everytime I goin the store how easy they make it for me to send my package. For Amazon returns all I have to do is show the code I got off the internet for any particular return. Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol ( ) designating your individual box. Instead of “The UPS Store,” your name appears first. The UPS Store became servitude to Amazon, and their cheap, none sencical shoppers insane demands, not to mention of dropests with opened boxes. Hi! I recently started working at a ups store location. What is your experience and any tips for my employment at this job? 877-289-6418, option 4 (other) I just was able to speak to a live UPS person about my delivery issue (3 failed delivery attempts, even though I was home, and now being returned to sender). Found out the identity of the sender, contacted sender, and make alternative arrangements. I chose call-back option and got a call back within 10 minutes. It seems to me that 800-742-5877 is strictly. Notary Question Do y’all offer notary services up until close? Or do y’all stop at a certain point? At our store, we close at 7 but we stop doing them at 6 so we can catch up on Amazon before we close. Just looking to see if this is standard or if we should be offering it longer into the day. To ship to a UPS Store: Call the store to ensure they allow shipments via UPS to be sent there for pickup by non-mailbox holders. Not all stores allow it. If they do, they probably charge a small handling fee ($5-$10 sometimes more). They only accept UPS shipments if you don’t have a mailbox as long as they allow non-mailbox holder package.