Discount tire did this to my wife’s car a few years ago. Same scenario. I’m a mechanic, and I had just done her brakes a few days earlier. Everything torqued to spec. They chewed the lug nut up so that it rounded off and they couldn’t get it off. The shop sent us to a repair shop on their dime. Generally, every product will vary when it comes to warranties. Your invoice will have your product specific warranties listed. We also offer additional peace of mind with our Certificate For Repair, Refund or Replacement. Follow our link so that you can learn more about the Certificate For Repair, Refund or Replacement. © 2026 The Reinalt-Thomas Corporation. All rights reserved. Community Guidelines Terms and Conditions Privacy Policy Do Not Sell My Personal Information Discount tire provides a prorated road hazard warranty for free just like nearly every company. The only thing the certificate does it make it no cost in need of replacing. Thoughts on discount tire? Worked there for a little under a year now. Almost everyone I know who uses discount tire loves them, but I've heard horror stories too. What's the general opinion OF DT from others in the industry? The warranty only covers the tire you've purchased, this is why they call it a certificate. When you receive a replacement there is no warranty unless you purchase another certificate on the new tire. If you purchase a new certificate, it is paired to that tire and resets the 3 year clock at the time of purchase. You can easily make an appointment from our website. You can make an appointment after selecting tires using Treadwell ™ - or for services such as tire rotations and tire inspections. Whatever the reason, it’s easy to schedule an appointment to see us! There are a few ways in which you can request a copy of an invoice: Submit a request for a copy Access your My Account and view your orders you will only be able to access invoices online that have been generated after the creation of your My Account Contact your local store When it comes to get new tires, do you go with Costco or other tire retailer like discount tire ? - I heard people saying don’t get tires from wholesale stores in the past. My experience with discount tire has been pretty good. They replaced a tire for free and get free flat tire repairs for 2 years or 60k miles (maybe less). **Please provide the name and phone number located on your invoice.**.