The comcast to yahoo switch is a total failure. Now I lost access to everything. If you are smart you will consider transferring your comcast email to something other than yahoo. After being on hold for 30 minutes YAHOO told me they can't help me get access to my yahoo email account. This is going to make me rethink everything about YAHOO and COMCAST. Are you going directly to to access your mail or a third party like Gmail or Outlook? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Via the web portal [connect.xfinity.com] or through a third-party app? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer. Can't get WTVR and now can't get into my email account. What in the world are you doing to your customers. I would like to get into my email account. Also, what are you going to get WTVR back on. For the past week or so, maybe longer, I have *not* been able to login to my XFinity account on my computer. My internet service is running fine. Today, I decided to try to figure out why I couldn'. Need Help? Find Solutions, share knowledge and get answers from customers and experts. If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Thanks for the clarification, I think! I can still access my email through @connect.xfinity.com. However, I have not been able to use my Apple Email app since December 2024. Nobody can help me with this. I am old, but not clueless. Would you happen to have a solution for this? I have NOT attempted to migrate to Yahoo. Thanks. When on my desktop PC and I log on to my Xfinity Email, it opens directly into my address book. I checked with other people and their email opens into their Inbox?.